![]() ĭoes NiteRider make a replacement battery for the Lumina Series? If that is unsuccessful, please submit a contact form for assistance. You may want to try a different charge cable or power source. This typically indicates that the battery is dead. When I try to turn my light on, the button flashes red 3 times. The charge indicator in the button will be blue. How do I know if my battery or light is charged? Also, when the light is completely depleted, it will charge back up in the lock mode. NiteRider ships all the Lumina, Swift series and Pivot Pro lights in lock mode. Once the on/off button has turned to blue you can then press the on/off button to turn your light on. You will see the on/off button turn from red to blue. To get your light out of lock mode press and hold the on/off button for 7-10 seconds. ![]() When I try to turn my light on, the button is red. If you have questions about a specific situation, please submit a contact form for assistance. You can find our international distributers on our website. Outside of that, the customer is responsible for shipping to NiteRider. If your light is defective within the first 90 days, you will receive a prepaid shipping label to send in your light. Any items sent without an RMA number will be returned to sender. It contains contact information (name, address, phone number) along with the light model and a description of the light issue being experienced. Īn RMA stands for Return Authorization Number and is needed to properly receive a system back for repair or warranty. A representative will reach out to you within 1-3 business days. Go to “Contact” at and fill out a contact form. Please contact support if you think there is an issue with your light. Self-repair/disassembling your light does void the warranty. The customer claiming warranty must be the original owner and is required to provide the receipt/ proof of purchase. Niterider’s warranty is non-transferrable for lights purchased second hand on Craigslist or at REI’s garage sale/used section. 1-year Warranty: Rechargeable battery cellsĪny products purchased on Ebay or similar online auction outlet will void the manufacturer’s warranty.2-year warranty: Printed circuit boards, switches and AC adapters.Limited lifetime warranty: Covers any defects in mechanical components (housings, covers, mounts and fasteners) and LEDs.In some cases we may offer to upgrade your older light to a newer model at a discount but this depends on several factors and is done at NiteRider’s discretion.īelow are some of the more frequently asked questions we hear and the answers that could save you a call. It may not be possible to repair some of the older light systems because some parts may have become obsolete. NiteRider’s Limited Lifetime Warranty does not cover normal wear and tear, abuse or normal degradation of the battery that occurs over time. Should you require it our commitment to you is to provide a repair service for your NiteRider lighting system for as long as reasonably possible. And It is our great pleasure if you like to have a personally meeting in our office.When you choose NiteRider, we view it as more than just a purchase of a lighting system it is an investment. The main goal of the company is to live a satisfactory memory to all the customers, and establish a long term win-win business relationship. ![]() The product will supply to all over the world, such as Europe, America, Australia,moldova, Philippines,Yemen, Serbia.As an experienced factory we also accept customized order and make it same as your picture or sample specifying specification and customer design packing. ![]() We sincerely welcome overseas consumers to consult for your long-term cooperation as well as the mutual advancement.We strongly think that we will do superior and far better. Adhering to the tenet of "quality first, customer supreme" for Usb Shelf Lamp, Ombra Big Comodino lampada, Può stancare Floor Lamp, Ombra fiammato Tessuto tavolo luminoso, Lampada da terra per l'ufficio. Reliable quality and good credit standing are our principles, which will help us at a top-ranking position. Usb Shelf Lamp - China Manufacturers, Suppliers, Factory
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